Terms of Service

Last updated: 10 November 2026

1. Who these terms are with

These Terms of Service form an agreement between Vmevo Networks LLC, a limited liability company registered in New Mexico, United States (Entity ID 0008137214), registered office at 1209 Mountain Road Pl NE, Ste N, Albuquerque, NM 87110 ("Vmevo", "we", "us"), and the person or organisation purchasing our services ("you", "the client").

By accepting a written quote, paying a deposit, or using any service we provide, you agree to these terms. If you are agreeing on behalf of a company, you confirm that you have authority to bind that company.

2. Quotes and scope

Every project begins with a written quote. The quote sets out the pages, features, deliverables, price and estimated delivery date. A quote is valid for 30 days from the date it is issued.

Only the deliverables listed in the quote are included. Anything not listed is out of scope and will be priced separately in writing before any additional work begins. We do not start additional work without your written approval.

3. Fees and payment

• Project work. Unless the quote states otherwise, 50% of the project fee is payable before work begins and the remaining 50% is payable before the site is published or handed over.
• Recurring services. Hosting and care plans are billed monthly or annually in advance.
• Currency. All invoices are issued in US dollars. Any currency conversion or international transfer fee is charged by your bank, not by us.
• Late payment. Invoices are due within 14 days. If an invoice remains unpaid for more than 30 days, we may suspend work or hosting after giving you written notice.

4. Your responsibilities

To keep a project moving, you agree to:

• Provide content, images, logos and any brand assets you want used.
• Respond to review requests within 10 business days.
• Ensure that any material you supply does not infringe anyone else's intellectual property and is lawful to publish.
• Nominate one person with authority to approve designs and sign off milestones.

If we do not receive the material or approval we need, the timeline moves accordingly. Delays caused by outstanding client input are not our responsibility.

5. Revisions and changes

Each package includes a stated number of revision rounds. A revision round means one consolidated set of feedback on the work presented. Additional rounds, or changes to a design that has already been approved, are billed at our standard rate and quoted in advance.

Changes requested after development has begun may require rebuilding work and will be quoted as a change request before we proceed.

6. Delivery and timeline

Delivery dates in a quote are estimates based on the information available at the time and assume you provide content and feedback on schedule. We will tell you as soon as we become aware of a delay and give you a revised date.

7. Intellectual property

On payment of the final invoice, you own the design, content and custom code we produced for your project, and you may use them for any lawful purpose.

We retain ownership of our pre-existing tools, libraries and internal code, and we may show the finished work in our portfolio unless you ask us in writing not to.

Third-party components (fonts, images, plugins, frameworks) remain subject to their own licences, which we will identify at handover.

8. Domains

Domains we register are registered in your name as the registrant. Domain registration and renewal fees are paid to the relevant registry and are not refundable once a registration or transfer has been submitted. You are responsible for renewing your domain if you move it away from us.

9. Hosting and availability

We aim to keep hosted sites available at all times, but we do not guarantee uninterrupted service. Scheduled maintenance is carried out outside peak hours where possible and announced in advance.

We are not responsible for downtime caused by third-party networks, domain registries, your own DNS configuration, or events outside our reasonable control.

10. Acceptable use

You may not use our services to host or distribute material that is unlawful, defamatory, or that infringes third-party rights; to distribute malware; to send unsolicited bulk email; or to operate a service that violates the acceptable use policy of our infrastructure providers. We may suspend service, with notice where practicable, if hosting is used in this way.

11. Confidentiality

Each party will keep the other's non-public business information confidential and use it only for the purposes of the project. This does not apply to information that is already public or that must be disclosed by law.

12. Warranties and disclaimers

We warrant that we will perform the services with reasonable skill and care, and that the delivered site will substantially match the approved design.

Except as stated above, our services are provided "as is". We do not warrant that a website will achieve any particular search ranking, traffic level or sales result, and we make no guarantee of commercial outcomes.

13. Limitation of liability

To the maximum extent permitted by law, our total liability arising out of or in connection with these terms is limited to the total fees you paid to us for the service giving rise to the claim in the 12 months before the claim arose.

We are not liable for indirect or consequential loss, including loss of profit, loss of revenue, loss of data or loss of business opportunity.

Nothing in these terms limits liability that cannot lawfully be limited.

14. Termination

Either party may terminate a project with 14 days' written notice. If you terminate, you remain liable for work completed up to the date of termination, and any deposit paid covers that work first. If we terminate without cause, we will refund any amount paid for work not yet performed.

Recurring plans may be cancelled with 30 days' notice. On cancellation we will provide a full backup of your site and hand over all credentials.

15. Governing law

These terms are governed by the laws of the State of New Mexico, United States, without regard to conflict of law rules. The state and federal courts located in New Mexico have exclusive jurisdiction over any dispute, unless mandatory consumer protection law in your country of residence gives you the right to bring proceedings locally.

16. Changes to these terms

We may update these terms from time to time. The version in force is the one published on this page at the date of your order. Material changes will be announced on this page with a new "last updated" date, and will not apply retroactively to projects already underway.

17. Contact

Questions about these terms:
Vmevo Networks LLC
1209 Mountain Road Pl NE, Ste N, Albuquerque, NM 87110, United States
hello@vmevo.com