Exactly what happens, in what order.
A project should not feel like a black box. Here is every stage, what you receive at the end of it, and what we need from you to keep it moving.
Brief
You tell us what the business does, who buys from it, and what the site is supposed to achieve. We ask the awkward questions early — how many enquiries you actually handle, whether you can fulfil orders, who updates the site after launch — because those answers change the build.
- A short written summary of what we understood
- A page-by-page recommendation, with the pages we'd cut and why
- Roughly 30 minutes, by call or in writing
- Any existing brand assets, however rough
Scope and quote
One page: the pages, the features, the exclusions, the price and the delivery date. No hourly estimates, no ranges. If we're not confident we can hit the date, we say so here rather than three weeks later.
- A fixed-price quote, valid 30 days
- A written delivery date
- A payment schedule (50% / 50%)
- Confirmation that the scope is complete
- Deposit invoice paid to book the slot
Design
We design the homepage in full, plus one representative inner page, so you can see how the system behaves rather than guessing from a homepage alone. Mobile and desktop versions are shown together.
- Full-page designs, desktop and mobile
- A clickable link you can share with your team
- Two revision rounds (three on Business and Store)
- Consolidated feedback from one decision-maker
- Final text and images, or approval to draft them
Build
Approved designs become working pages. We build by hand rather than assembling a template, which is why the pages stay fast as content grows. Every page is tested on a real phone, not just a resized browser window.
- A staging site on a temporary address
- Forms tested end to end, including delivery
- Basic SEO: titles, descriptions, headings, sitemap
- Access to your domain registrar, or permission for us to register it
- Answers on form routing — which inbox receives what
Review and launch
You review the staging site against the scope, not against a vague sense of "more". Anything inside the scope gets fixed before launch; anything outside it gets quoted.
- Final QA pass across browsers and devices
- DNS switch, SSL installed, redirects from old URLs
- All logins and source files handed over
- Sign-off against the scope document
- Final invoice settled before publishing
After launch
Fourteen to sixty days of support is included depending on the package, covering bugs and small fixes. After that, a care plan keeps the site patched, backed up and monitored — or you take it over yourself, which is a perfectly reasonable choice.
- Support window per package
- Optional care plan, month to month
- Full backup archive at any time on request
- Nothing, unless you want changes
Where the days actually go.
The delivery windows below assume you respond to review requests within two business days. Most delays in this industry are waiting, not building.
| Package | Brief & quote | Design | Build | Review & launch | Total |
|---|---|---|---|---|---|
| Starter | 1–2 days | 2–3 days | 4–5 days | 1 day | 10 business days |
| Business | 1–2 days | 3–5 days | 8–10 days | 1–2 days | 15 business days |
| Store | 2 days | 4–5 days | 11–13 days | 2 days | 20 business days |
What we need from you
This list is short on purpose. If you can supply these four things, the project moves at the pace in the table above.
- One decision-maker who can approve
- Your text, or 30 minutes for us to draft it
- Images you own the rights to
- Access to your domain, or the go-ahead to register it
When something slips
If we slip. If we miss the agreed date by more than 15 business days for reasons within our control, you can cancel and get a refund for work not yet delivered — see the refund policy.
If you slip. Missing content or feedback pauses the calendar rather than compressing it. We'll tell you the new date in writing instead of quietly working weekends and hoping.
If the scope grows. New pages or features are quoted in writing before we build them. Nothing is added to an invoice after the fact.
Two invoices, not twelve.
| Stage | Amount | Trigger |
|---|---|---|
| Deposit | 50% of project fee | On acceptance of the quote, before design begins. Books your slot in the schedule |
| Final | 50% of project fee | After sign-off, before the site is published or files are handed over |
| Change requests | Quoted individually | Only for work outside the signed scope, quoted and approved before starting |
| Recurring | Hosting / care plan | Monthly or annually in advance, starting at launch |
All invoices are issued in US dollars by Vmevo Networks LLC and are payable within 14 days. Bank transfer (ACH or wire) and card payments are accepted.
Start with a scope call.
Thirty minutes, no charge, no obligation. You'll leave with a page structure recommendation whether or not you hire us.